![]() ![]() Welcome to HP Forums, This is a great place to get support, find answers and tips, Thank you for posting your query, I'll be more than glad to help you out:) As I understand there's no sound on the laptop after installing a retail copy of windows, Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: Did you know HP doesn't recommend or support using a retail copy of windows? That said, since you don't possess a copy of the OEM anymore, I recommend you Click here to learn how to obtain another copy from HP.
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